Frequently Asked Questions
Have questions about ordering our products? We have compiled our Frequently Asked Questions about Wholesale Nail Supplies (ProNail Essential FAQs) for your convenience. If you do not see the answer you desire here, please do not hesitate to contact us. Where do your products come from? TOP
We choose brands that have good reptuations in the United States and within Australia... all recognized brands within the Nail & Beauty industry, including
- Adina
- Caron Laboratories
- Color Club
- Gracia Nails
- Konad
- Cacee GP Gel Polish
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- Lomasi
- Nfu Oh Nail Creations
- NSI Acrylic
- Ozotic Pro
- Platinum Nail Systems
- Qtica
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- Q-Tickles
- RefectoCil
- Salon & Spa
- Young Nails
- Sheekee Nail Wraps
- PHD Acrylic Nail Systems
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Do you stand by the quality of your products? TOP
ABSOLUTELY! Our quality products are used by many of our nail tech clients, plus training schools throughout Australia. How do I know what products are best for my salon? TOP
If you are unsure of what products are best for your salon, you may contact us to discuss your needs further. We do offer demonstrations and samples when available. How do I sign up for your NailArt Courses? TOP
What are your wholesale terms? TOP
We only supply to the nail and beauty trade, as all our products are intended for professional use only. All new clients must fax their qualifications or an active business certificate. Registered businesses that register with us for wholesale are also entited to further discounts for certain products on our website. For more information, please review our Wholesale Registration & Information. What are your payment terms and ordering processes? TOP
My order is being shipped; when can I expect it? TOP
Can I return items from my order? TOP
We do not offer refunds or exchanges if you change your mind about products you have ordered. If your order has a defective item, you must contact us within 7 business days of purchase (or receipt of item, if shipped). Please review our Return Information for more details. |